Sample and validation
Validate the product before you commit to a container
A paid sample is the cheapest possible version of a bad first order. Sample cost is also the first honest signal of whether a project is real on both sides.
Primary question
Last fact checked 2026-09-15
How do I request a sample, what does it cost, and what can be credited back?
Standard sample: Distributor price × 2. The full sample fee is credited against a subsequent order of USD 5,000 or more. Light-custom sample: Sample fee plus the actual customization cost. 50% is credited once mass production reaches the agreed threshold. ODM prototype: NRE, prototyping, tooling and development fees are confirmed per project. Not refunded by default. Any amortization must be agreed in advance.
What a sample is actually for
Three levels of commitment
| Type | Includes | Fee | Shipping | Credit |
|---|---|---|---|---|
| Standard sample | An existing Sales Ready product, shipped as it is. | Distributor price × 2. | Shipping is paid by the customer and is not refunded. | The full sample fee is credited against a subsequent order of USD 5,000 or more. |
| Light-custom sample | Logo, colour, packaging or a small configuration change. | Sample fee plus the actual customization cost. | Shipping is paid by the customer and is not refunded. | 50% is credited once mass production reaches the agreed threshold. |
| ODM prototype | New structure, tooling, performance work or dedicated parts. | NRE, prototyping, tooling and development fees are confirmed per project. | Shipping is paid by the customer and is not refunded. | Not refunded by default. Any amortization must be agreed in advance. |
Sample preparation time is not published because it has not been confirmed. It is stated per project once agreed.
Branded or neutral
What to do with the sample
- Confirm the sample version: KAFFAWERK Branded or Neutral / OEM.
- Verify the confirmed specification list against the sample received.
- Test the product in the intended use case and market.
- Record findings, open questions and the target order quantity.
- Agree the next step: quotation, specification change or a trial order.
What can be sampled
Only products with a published, confirmed specification can be requested as a sample.
For this release, please contact us directly by email or WhatsApp. Online enquiry submission and attachment upload are unavailable.
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