Commercial terms
What it takes to start, in one place
One page holds the numbers we will hold ourselves to. Product and capability pages read from here instead of restating it.
Primary question
Last fact checked 2026-09-15
What are the minimum order quantities, lead times, payment terms and trade terms?
Standard stock starts at 100 pcs with a 2–3 days lead time. A laser logo starts at 200–300 pcs; custom packaging at 300–500 pcs. Standard products and Private Label run on 30% deposit + 70% before shipment; Platform-based ODM on 50% deposit + 50% before shipment. Quotations are issued in USD, FOB by default, and are valid for 30 days.
Four tiers, from stock to tooling
| Tier | Applies to | MOQ | Lead time |
|---|---|---|---|
| Standard stock | Own-brand distribution and neutral standard products | 100 pcs | 2–3 days |
| Light customization — laser logo | Private Label entry level | 200–300 pcs | 3–7 days |
| Custom packaging | Private Label with branded packaging | 300–500 pcs | 7–15 days |
| Tooling / deep customization | Deep ODM and Full Custom development | 1,000 pcs and above | Confirmed per project after engineering review — project specific |
Where each level stops
Where a product differs from the tiers
Three sample types, three commitments
| Type | Fee | Credit against a later order |
|---|---|---|
| Standard sample | Distributor price × 2. | The full sample fee is credited against a subsequent order of USD 5,000 or more. |
| Light-custom sample | Sample fee plus the actual customization cost. | 50% is credited once mass production reaches the agreed threshold. |
| ODM prototype | NRE, prototyping, tooling and development fees are confirmed per project. | Not refunded by default. Any amortization must be agreed in advance. |
Deposit against production
Quotation basis and validity
When an order actually exists
Not yet published
No warranty period or claim procedure is published yet, so none is being promised here.
If your tender or channel requires a specific warranty, DOA policy or spare-parts commitment, raise it in the quotation request.
Want these terms confirmed against your project?
Send the products, quantity, market and timeline. A firm quotation follows once the product, quantity, market, customization depth and timeline are clear.